I’d like to make some changes to my order – is it too late?
We’re unable to make amends to your order once it’s been processed and if your order has already been shipped, unfortunately we're unable to cancel it. However, please contact us via email@example.com as soon as possible and our team will see what they can do to help you!
In the unlikely situation that we get your order wrong, please contact us via firstname.lastname@example.org and we will assist you further.
Due to hygiene reasons, we cannot accept returns, however if you believe your product is faulty, please contact us and we will look into this for you.
If you wish to return a product that is damaged or used, we reserve the right to reduce the refund according to the condition. If you wish to return a product that is damaged or used in such a way which significantly reduces the value of the product, we reserve the right to decline the refund.